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Privacy Policy

Please read the following privacy policy carefully before providing your personal information on the contact form or in the webshop. By completing and submitting the forms, you confirm that you have read and accept the terms and conditions described here.

1. Data controller Data controller

Name: Mystellum Email address: info@mystellum.hu Postal address: [HEAD OFFICE ADDRESS]

2. What data do we collect?

We may request the following information from you through the website:

  • Name

  • Email address

  • Phone number

  • Shipping and billing address (in case of purchase)

  • Message text

3. Purpose of data processing

We use the data provided for the following purposes:

  • Responding to your inquiry

  • Fulfillment and delivery of orders

  • Stay in touch in the future if we can provide relevant information

  • Managing customer relationships and improving our services

4. Legal basis for data processing

The legal basis for data processing is your voluntary consent, which you provide by submitting the form, or in the case of a purchase, the performance of the contract, according to Article 6(1)(a) of the GDPR.

5. Duration of data storage

We will retain your data for 5 years from the date of contact, or until you withdraw your consent. In the case of accounting documents, the retention period is 8 years.

6. Data transfer

We do not share your data with third parties, except for our delivery partners and authorities, if we are legally obliged to do so. The technical operation of the website is carried out by Wix.com Ltd., so it may act as a data processor as a hosting provider.

7. Rights of data subjects

You have the following rights regarding your personal data:

  • Access to your data we process

  • Correction if data is inaccurate or incomplete

  • Request deletion ("forget")

  • Restrictions on data processing

  • Right to request data portability

  • Withdraw consent at any time

  • Right to file a complaint with the National Data Protection and Freedom of Information Authority (www.naih.hu)

8. Contact

If you have any questions or requests regarding data processing, please contact us: E-mail: info@mystellum.hu Postal address: [ADDRESS OF HEADQUARTERS]

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